Terms of Use

Website Privacy Policy & Notice of Data Practices

Effective Date: January 05, 2026

This Website Privacy Policy (“Privacy Policy”) describes how Neuro IFRAH Clinics by Waleed (“Clinic,” “we,” “our,” or “us”) collects, uses, discloses, and protects information obtained through this website (the “Site”).

This Privacy Policy applies only to information collected through the Site and does not replace or modify the Clinic’s separate HIPAA Notice of Privacy Practices, which governs protected health information (“PHI”) collected in the course of providing healthcare services.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to the Site
  • Individuals submitting general inquiries or appointment requests
  • Website analytics and tracking technologies

This Privacy Policy does not apply to:

  • Clinical records
  • Medical evaluations
  • Treatment documentation
  • Information collected during in-person care or through secure clinical systems

Clinical information is governed separately under HIPAA and applicable California healthcare privacy laws.

2. Information We Collect Through the Website

A. Information You Voluntarily Provide

We may collect limited personal information that you voluntarily submit, including:

  • Name
  • Email address
  • Phone number
  • General inquiry information

Website forms are intended only for general inquiries or scheduling requests.

B. Submission of Protected Health Information (PHI)

The Site is not intended for the transmission of protected health information.

You are instructed not to submit:

  • Medical histories
  • Diagnoses
  • Imaging reports
  • Treatment records
  • Insurance information

If protected health information is submitted through the Site, it will not be considered part of the medical record unless transferred into the Clinic’s secure clinical systems.

Website communications do not establish a patient-provider relationship.

3. Automatically Collected Information

When you access the Site, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Date and time of access
  • Referring URLs

This information is used for website functionality, security, analytics, and performance monitoring.

4. Cookies & Tracking Technologies

The Site may use:

  • Cookies
  • Pixels
  • Web beacons
  • Analytics tools (such as Google Analytics or similar services)

These technologies help us:

  • Understand website traffic and usage patterns
  • Improve website performance and user experience
  • Monitor security and prevent abuse

You may disable cookies through your browser settings; however, some Site functionality may be affected.

5. Google Analytics & Third-Party Services

We may use Google Analytics and similar tools to analyze website usage. Google may collect information through cookies and similar technologies.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On available from Google.

Google’s privacy practices are available at:
https://policies.google.com/privacy

We may also use third-party service providers to assist with:

  • Website hosting
  • Analytics
  • Security monitoring
  • Form processing

These providers receive limited data solely to perform services on our behalf and are contractually obligated to maintain confidentiality.

We do not sell or rent personal information.

6. Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal information:

CategoryExamplesCollectedIdentifiersName, email, phone number, IP addressYesInternet ActivityPages viewed, browser activity, cookiesYesDevice InformationBrowser type, device typeYesInferencesWebsite usage analyticsLimitedSensitive Personal InformationHealth data, SSN, financial dataNo (not intentionally collected)

We do not sell or share personal information for cross-context behavioral advertising.

7. How We Use Website Information

Information collected through the Site may be used to:

  • Respond to inquiries or appointment requests
  • Communicate general information about services
  • Maintain and improve Site performance
  • Detect security incidents or misuse
  • Comply with legal and regulatory obligations

8. Data Retention

We retain website-collected personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law.

Analytics data may be retained in aggregated or de-identified form.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Access personal information we maintain about you
  • Request deletion of personal information (subject to legal exceptions)
  • Request correction of inaccurate personal information
  • Limit use of sensitive personal information (if applicable)
  • Opt out of the sale or sharing of personal information (we do not sell or share data)
  • Not receive discriminatory treatment for exercising privacy rights

To exercise these rights, contact us using the information below.

We may verify your identity before fulfilling requests.

10. Do Not Track Disclosure

The Site does not currently respond to “Do Not Track” browser signals.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect website information. However:

  • No internet transmission is completely secure
  • We cannot guarantee absolute security

Use of the Site is at your own risk.

12. Out-of-State Users

The Site may be accessed by individuals outside the State of California. By using the Site, you acknowledge and agree that:

  • Information is processed in California
  • California law governs this Privacy Policy

13. Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

14. Mobile Information & SMS Compliance

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services (such as customer service or technical providers) is permitted.

Text messaging originator opt-in data and consent information will not be shared with any third parties.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates are effective immediately upon posting. Continued use of the Site constitutes acceptance of the revised Policy.

16. Contact Information

For questions regarding this Privacy Policy or website data practices, contact:

Neuro IFRAH Clinics by Waleed Headquarters
3252 Holiday Court, Suite 207
La Jolla, CA 92037
858-550-1455
info@neuro-ifrahclinicsbywaleed.com